OUR STATE OF PREPAREDNESS AND RESPONSE TO THE COVID-19 PANDEMIC
Dear Current or Prospective Patient,
There is no higher priority to us at Trussville Family Counseling, LLC (TFC) than the safety and well-being of our providers and our patients. We continue to monitor updates from the Center for Disease Control and Prevention (CDC) and the Alabama Department of Public Health and will continue to adjust our policies and procedures accordingly.
If you are concerned about leaving your home due to risk of exposure to COVID-19, or if you are experiencing any symptoms that may be associated with COVID-19, please consider tele-health as an alternative to visiting our office in person. Convenient and confidential telehealth services are readily available to you, your child or family from the comfort of your home or personal office. All you will need in order to receive tele-health services at TFC is an electronic device with internet access and a camera and an email address. Email or call your therapist today to receive information about setting up a tele-health visit!
At TFC, we are strictly following the CDC Guidelines for Prevention:
* Offices and common areas are being cleaned and disinfected regularly.
* It will be insisted upon that if any TFC staff member or patient(s) is experiencing any COVID-19 symptoms, they will be required to stay home until they have met the CDC guidelines for returning safely to the workplace.
* Should you or your child need to cancel an appointment with less than 24 hour notice due to COVID-19 symptoms, please notify your therapist immediately and a tele-health appointment can be easily arranged. If the option of Tele-health is not feasible, cancellation fees could be waived due to your illness.
* If your therapist needs to cancel an appointment due to (+) test, exposure to COVID-19 or illness, we will do our best to notify you as soon as possible and offer alternative modes of treatment.
Your Trussville Family Counseling Treatment Team
Please call one of our counselors for an individual, couples or family therapy consultation today. We can be reached as follows:
Terry Mashburn 205-276-2419
Stephen Long 205-800-8381
Nikki O'Dell 618-406-6640
Donna Marsh 205-253-5055
Kristin Penuel 205-718-7100